Privacy Policy — Dreamsetvoyage

Effective Date: 24/09/2025

At Dreamsetvoyage, protecting your privacy and personal information is a priority. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information when you use our website and services.

Information We Collect

We collect information necessary to provide travel booking services and improve your experience. This may include:

• Personal details: name, email address, phone number, billing and contact address.
• Travel information: flight details, passenger names, preferences, itinerary and booking history.
• Payment information: card or payment token (processed securely by our payment providers).
• Technical data: IP address, browser type, device information, cookies and usage data.

How We Use Your Information

We use your data to:

• Process and confirm bookings, changes, cancellations and refunds.
• Communicate booking notifications, travel updates and customer support messages.
• Improve and personalize our services and website experience.
• Send marketing communications and promotional offers when you opt in.
• Comply with legal, regulatory and safety obligations.

Cookies & Tracking

Dreamsetvoyage uses cookies and similar tracking technologies to remember your preferences, analyze site usage, and deliver personalized content. You can manage or disable cookies via your browser, but some features may then not work as intended.

Third-Party Sharing

We do not sell your personal information. We may share information with:

• Airlines and travel suppliers to complete and service your bookings.
• Payment processors to securely handle transactions.
• Service providers (e.g., analytics, hosting, customer support) who act on our behalf.
• Authorities when required by law or to protect rights and safety.

Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, loss, misuse or alteration. Sensitive payment information is handled by trusted, PCI-compliant payment partners and is not stored on our servers unless explicitly required and secured.

Your Rights

Depending on your jurisdiction, you may have rights including access to the personal data we hold, correction of inaccurate data, deletion (where legally permitted), and objection to certain processing (such as direct marketing). To exercise your rights, contact us using the details below.

Retention

We retain personal information for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

Children

Our services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child, contact us and we will take steps to remove it.

International Transfers

As a global travel service, your data may be transferred to and processed in countries outside your residence. We take steps to ensure appropriate safeguards are in place to protect your information when doing so.

Policy Updates

We may update this Privacy Policy periodically. When changes are significant, we will provide a prominent notice on our site and update the “Effective Date” at the top of this page.

Contact Us

If you have questions, requests or complaints about this Privacy Policy or how we handle your data, please contact:

Email: support@dreamsetvoyage.com
Phone: +1 888 250-2500
Address: 227/01 2nd Street, Suite 200, New York City, NY 10001, United States

Further Assistance

If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.